Catering Co-ordinator

at  The Sutton Place Hotels

Proud to be 100% Canadian-owned, Northland Properties’ are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

CATERING COORDINATOR JOB DESCRIPTION:

Detail oriented, service driven individual who is obsessively passionate about providing memorable experiences to all guests through planning and executing seamless events.

YOUR SKILLS AND EXPERIENCE INCLUDE:

• Proven luxury hotel experience within the meeting and events industry.
• Must have good knowledge of food and beverage. Banquet experience and asset.
• Excellent communication (written & verbal) and interpersonal skills.
• Computer literate with knowledge in Microsoft Office.
• Working knowledge of Opera Clouds and OSEM and Social Tables floorplan program an asset.
• Confident in understanding and explaining contractual information to clients.
• Results oriented, positive, service driven with a sense of urgency and ability to prioritize.
• Adapts to change with ease and is able to handle many tasks simultaneously.
• A passion for guest service and a desire to be a part of a driven team.
• Must be very flexible with work hours to correspond with department, guest & business demands. May be required to work some weekends as business dictates.
• A strong team player, able to work within deadlines in a fast-paced environment.
• A good problem solver, confident, energetic and flexible.
• Able to work as part of a team and independently.

*ABSOLUTELY NO PHONE CALLS PLEASE*

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

• Co-ordinate all aspects of catering events, from initial inquiry to post event follow-up
• Collaborate with clients to understand their specific requirements and preferences
• Liaise with culinary and front of house teams to ensure efficient execution of catering orders
• Liaise with in-house audio-visual team
• Manage event timelines, logistics, and on-site coordination to guarantee a flawless guest experience
• Maintain accurate records of client communications, contracts, billing information
• Working with accounting manager to ensure payments are up to date
• Looking after all tour catering bookings
• Assist in working with wedding market
• Uphold high standards of service and presentation and professionalism
• Administrative tasks including weekly and daily reports, daily distribution of BEOs & changelogs, electronic reader board updates, office supplies and repairs
• Replies to RFP and inquiries
  We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and our guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.