Catering Supervisor

at  Thomas Franks Ltd

ABOUT US

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Role requirements (Task & Responsibilities):

• Ensure all FOH staff are attending for work at the correct time and wearing clean appropriate uniform at the commencement of their shift.
• Ensure all staff are working to the required standards.
• Complete the weekly service rota and re-allocate duties if required according to business requirements.
• Ensure cleaning and Health & Safety check lists are completed daily.
• Delegate jobs to staff and ensure they are carried out.
• After each shift, handover to a member of the management team
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• If required, prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Keep the kitchen informed of any food running out and pre-empt any delays in customer waiting.
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties.
• Serve customers, visitors, and guest in line with company and client service standards and expectations.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• On a rota basis work additional hours during and out of term time to assist with lettings, functions and school events.
• Check all special dietary requirements for pupils and staff on a daily basis.
• Liaise with the Executive/Duty Chef to ensure all functions, events and special diets are appropriately catered for.
• Attend daily menu briefing and communicate this information to the front of house team

General Responsibilities

• Ensure attendance to all staff meetings as required.
• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times.
• Ensure that the correct uniform is worn neatly and cleanly at all times.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable request of the management.
• Be conscientious with regard to Health & Safety and report any hazards to the manager