CCTV Security Supervisor - Sancroft

at  Ward Security Ltd

We are looking for experienced CCTV Security Supervisor to join our team in London, Sancroft. EC1A 7HD - smart appearance, excellent communication skills and a passion for delivering exceptional customer service are all key for this position.
Position: CCTV Security Supervisor
Pay rate: £15.95 per hour
Shift Pattern: 4 on, 4 off (days, nights)
Location: 10-15 Newgate Street, Sancroft, EC1A 7HD

WHO WE ARE:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us?
Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success

• Take ownership of all CCTV, access control and alarm systems for the site whilst adhering to the Data Protection Act 1998. To include maintaining the access log.
• Ensure accurate records are maintained of all equipment including alarm systems, monitoring and report any defects to the Security Manager on a daily shift basis to ensure appropriate and timely response and repair of equipment.
• Take ownership and control of the issue of contractor passes, keys & radios and ensure that the issue DOBs are kept up to date & report any anomalies to the Security Manager.
• Carry out daily verification checks to ensure all control room systems are fully operational and where they are not, initiate corrective action.
• Maintain the Daily Occurrence Book (DOB) to ensure all incidents and occurrences are up to date.
• To be conversant with all life safety systems and assist in responding to all emergencies promptly as illustrated in the Assignment Instructions.
• Pass on any telephone enquiries or message to the relevant people or department via e-mail, phone or text.
• Monitor report and escalate to the Security Manager any incidents reported through news media and emails which may impact on the region or site.
• Provide accurate and timely information for the preparation of reports as requested.
• Ensure all extra cover is accurately monitored and recorded.
• Ensure compliance with legal, Company and contractual obligations.
• Provide accurate and timely reports from CCTV & Access Control systems.
• Maintain accurate and correct documentation and update as required.
• Make enquiries and submit reports on incidents as instructed by the Security Manager
• Be aware of policy and procedures owned and changed from time to time by Ward Security
• Be aware of policy and procedures owned and changed from time to time by the region or site.
• Carry out any other reasonable request as required by the Security Manager.