Center of Excellence, Director

at  BEHAVIORALLY INC

WHO WE ARE, WHO WE ARE LOOKING FOR AND WHY ARE WE INTERESTED IN YOU:

We are Behaviorally, Inc., the #1 global market leader in digital shopper marketing. With decades of experience and category expertise in shopper research, we apply our unique behavioral framework and a digital-first approach to help clients navigate the uncertainty of a changing retail environment. We help brands make better shopper marketing decisions by defining and diagnosing the digital and physical behaviors that drive shopper growth.
As we tackle our ambitious growth goals, Behaviorally is looking for exceptional people who can join our passionate research teams helping some of the world’s largest brands to understand, predict and influence consumer choice.

DESIRED SKILLS AND EXPERIENCE

To qualify and succeed, in the challenging but rewarding world we do business in, you will need:

• Bachelor’s degree in business analytics, economics, mathematics, statistics, social sciences or related field such as, marketing or psychology
• 5+ years of experience…
• Developing & leading a team
• Answering client business questions and providing recommendations that drive positive business outcomes for our Fortune 500 client
• Leading organizational changes/systems/processes/protocol enhancement
• A flair for building and nurturing relationships with clients and internal stakeholders

• Excellent verbal and written communication skills

• • Conversational & Written French and German a plus
• Ability to think creatively and strategically
• Strong detail-orientation with ability to manage multiple work streams
• Self-motivated, comfort with ambiguity and proactive problem solver
  Note: we view the above section as a guide, not a checklist. We encourage you to apply even if you do not satisfy every single bullet on this list! And tell us other things you have done, leading up to this opportunity, like internships and extracurricular activities that demonstrate you are the exact right candidate one for us!

RESPONSIBILITIES

• Team: Build and develop cross regional team (covering work from Behaviorally offices in the UK, France, Switzerland and Germany) that implement tech enabled market research projects in line with corporate standards/protocols
• Workload Management: Ensure team well positioned to seamlessly deliver all aspects of each Behaviorally product necessary for a successful client engagement
• Workflow Management: Ensure project execution is in accordance with corporate processes and are in line with corporate priorities/strategies
• Product Quality: Ensure team consistently & efficiently delivers a quality research experience and deliverable to internal and external stakeholders meets/exceeds satisfaction KPI targets
• Process Optimization: When/where necessary, proactively create, refine, and/or enhance processes (in collaboration with leadership)