Central Business Administrator

at  National Care Group

Job Description

CENTRAL BUSINESS ADMINISTRATOR

National Care Group (NCG) is a leading provider of care and support services to vulnerable adults throughout England and Wales. We work closely with the people we support, their family members, local authorities and commissioners to provide high-quality, person-centred support across the following services: supported living, residential care, outreach & home support, day services and an education college.
National Care Group is seeking a Central Business Administrator to join our Central Admin team.
This role will support the administration of business information and systems to ensure compliance across all areas and provide a link between the National Care Groups support functions and our Services.

Requirements:

• Confident with Microsoft office including excel and powerpoint
• Good Communication skills
• Build effective working relationships
• Good time management and Organisational skills
• Ability to prioritise own workload and support wider managemen

Responsibilities:

• Ensure Staffplan workflows and the transfer of data is managed appropriately
• Run regular reporting schedules to check and monitor compliance in relation to system data and work with local managers to notify them of non-compliance and escalate any issues if compliance is not improving.
• Manage central call handling for NCG and divert calls to relevant departments when required.
• Attend meetings centrally and locally (via Teams) as note taker as and when required e.g. disciplinary hearings, grievance hearings.
• Undertake group communications for changes to workflows, processes and policy where necessary
• Undertake data reviews and projects as required by senior managers
• Complete the archiving of paper records to ensure safe storage and destruction as per the retention of record policy.
• Transfer electronic documentation from current databases to electronic recording systems.
• Occasional visits or working remotely at services to support on ad-hoc projects or note taking in meetings.

Requirements:

• Confident with Microsoft office including excel and powerpoint
• Good Communication skills
• Build effective working relationships
• Good time management and Organisational skills
• Ability to prioritise own workload and support wider management