Centralized Scheduler - Call Center - Dallas

at  Baylor Scott White Institute for Rehabilitation Outpatient

COMPENSATION DEPENDS UPON CANDIDATE’S YEARS OF EXPERIENCE AND INTERNAL EQUITY.

Minimum starting salary: $18 per hour based off experience

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent required

PREFERRED QUALIFICATIONS

• Bilingual preferred
• Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
• One to two years medical billing and administrative experience preferred.
• Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
• Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.
  Additional Data:
  Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law

• Answering incoming rollover calls from clinics
• Calling referrals received from provider sources
• Overall high call volume and returning patient’s voicemails
• Working out EPIC, Therapy source and other sites to obtain and call referrals
• Team of 15 Scheduler