Centre Manager (Summer Fixed Term)

at  BSC Education Limited

Sunderland SR1, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Feb, 2025GBP 660 Weekly18 Nov, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Work with the management team to ensure smooth running of the course.
  • Manage day to day running of the centre: arrivals / departures; rooming; catering; housekeeping etc.
  • Weekly rota management, including shift changes, sickness and absence management
  • Liaise daily with on-site centre team.
  • Carry out damage inspections and compile reports.
  • Be responsible for implementing Health & Safety and Safeguarding procedures.
  • With management team plan and deliver clear and informative student inductions.
  • Hold regular centre team meetings and have minutes recorded.
  • Hold daily management meetings and have minutes recorded.
  • Ensure academic and social teams work harmoniously and programmes are integrated.
  • Oversee team performance and motivate team as required.
  • Supervise centre finances and ensure the profitability of the centre. Ensuring that all Soldo transactions, expenses, additional meals are limited and used only whennecessary.
  • Complete weekly meal lists for catering accounting for transfer times, excursions and team members leaving for airport duty.
  • Ensure that Management and teams lead and report the analysis of Student Focus Groups.
  • Implement COVID 19 Safeguarding procedures and ensure continuous improvements are made.
  • Manage centre preparation and audit inspection to maintain British Council accreditation standards.
  • Welcome visitors to the programme as required (e.g. third-party agents, colleagues from BSC and BSC YL, language agencies, inspectors from accrediting bodies).
  • Complete student induction will all students arriving.
  • Liaise with Management to assign Activity Leaders/or Student Mentor to work Transfer shifts.
  • Carry out appraisals with all team members.
  • Communicate regularly with Head Office (HO) before and during the summer.
  • Work with HO to deliver team induction prior to student arrival.
  • Respond to all requests/correspondence from HO in a timely fashion.
  • Complete any administrative tasks as required by HO in a timely manner.
  • Communicate important information/messages from HO to staff as required.
  • Ensure that CMs weekly returns are returned to HO before projected deadlines.
  • Inform HO of any issues or Safeguarding incidents immediately.
  • Provide weekly centre reports to HO.
  • Write end of course centre and team member reports.
  • Ensure inventory of all materials/equipment is done on set up and close down.
  • Maintain all records accurately and send to HO as requested.
  • Collect and collate arrival and departure feedback for students and International Group Leaders.
  • Implement student journey questionnaire procedures.
  • Ensure all feedback is reported back to HO and acted upon where necessary.
  • Manage the centres Key performance Indicators (KPIs).
  • Complete honest and accurate Management Team Appraisals
  • Be aware of all BSC YL procedures


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Education Management

Pharma / Biotech / Healthcare / Medical / R&D

Education, Teaching

BSc

Proficient

1

Sunderland SR1, United Kingdom