Certification & Training Coordinator

at  City of Winnipeg

Under the general direction of the Operational Systems Branch Head, the Certification and Training Coordinator provides the Wastewater Services Division with support for the identification of training and education requirements, as well as the development, coordination, and delivery of training for staff. The Training Coordinator is responsible for the evaluation of operator certification status, management of regulatory requirements, and the provision of operator training guidance.

As the Certification and Training Coordinator you will:

• Prepare, implement, and coordinate technical and field skills training programs for the Wastewater Services Division.
• Coordinate internal training programs on existing and new equipment, policies, and procedures and maintain and update information on current applicable departmental and corporate policies.
• Coordinate training and education to staff in the proper operation and maintenance of equipment and safe work practices.
• Conduct ongoing skills assessments of employees to evaluate training needs and provide input based on assessment of employees for promotion and advanced levels of Operator Certification.
• Maintain records of employee training, training programs, and promotional status.
• Develop, conduct, and organize training courses to prepare staff for Provincial Certification Exams.
• Conduct research on and coordinate delivery of external training. Collaborate with training providers, including Universities and Colleges, to develop and deliver current training.
• Coordinate mandatory Operator Certification training including preparation of employees for Provincial Certification exams, verifying education and related post-secondary credits, and reviewing employee training and certification needs.
• Ensure compliance with Provincial Regulations for mandatory operator certification. Develop and maintain an understanding of the regulation and its application and liaise with Provincial authorities on a regular basis to keep current with certification and legislation changes to ensure compliance.
• Work closely with area supervisors to determine employee training needs and to keep supervisors informed of training progression and certification requirements.
• Ensure compliance with Worker’s Compensation Legislation, Human Rights Legislation, Safety Regulations and Safe Work Practices.
• Support the Divisional Training Strategy to plan improvements in how training is delivered to keep up with industry trends, including but not limited to, the Division’s Learning Management System.
• Perform other duties as assigned, including, but not limited to conducting applicable administrative tasks as required, providing support for department staff during and emergency or security event, and supporting training requirements for capital upgrade projects.

YOUR EDUCATION AND QUALIFICATIONS INCLUDE:

• Minimum two years post-secondary education in a related field, or an equivalent combination of education and experience.
• Strong communication and interpersonal skills, both verbal and written, including group presentation, facilitation skills, team building and leadership skills.
• Demonstrated ability to work with minimum supervision.
• Demonstrated ability to use office computer systems (e.g. Microsoft Word, Outlook, Excel).
• Demonstrated ability to inform, guide, and liaise with a range of staff and outside contacts.
• Must have strong organizational and planning skills. Must be able to plan, prioritize, and coordinate work and resources with a high degree of independence.
• Knowledge of the principles and practices of adult education and human resources development, including skills assessment.
• Ability to conduct research, analyze data, make recommendations and prepare associated reports.
• Ability to maintain accurate records and files.
• Demonstrated ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts and the public, in accordance with the Respectful Workplace Standard.
• Must have a thorough knowledge of applicable occupational hazards and safety precautions and regulations applicable to the position’s area of work.
• Certificate in Adult Education (CAE) is preferred.
• Knowledge of Learning Management Systems and SCORM training course creation is preferred.

Please refer the Job description for details