Chancellor’s Wharf Accommodation Officer

at  Lancaster University

The Accommodation Team are looking to recruit an enthusiastic and motivated individual to provide an in person, customer orientated, front line service to students living at Chancellor’s Wharf in the city centre.
Chancellor’s Wharf comprises 244 bedrooms for mostly second and third year undergraduate students.
Whilst working independently at the site you would also be working as part of a strong and supportive wider accommodation team responsible for delivering a professional and friendly accommodation service to all students.
You should have experience of administrative processes in a busy office or customer service environment, preferably within the HE or a housing context.
You will have excellent IT and communication skills as well as strong organisational skills; demonstrating an ability to work flexibly with minimal supervision as well as part of a team.
We would welcome applications from existing members of staff wishing to undertake this role on a secondment basis; please ensure that you have the permission of your line manager before applying.
If you would like an informal conversation about this role please contact either Leanne Benson (Departmental Officer) l.benson3@lancaster.ac.uk or Dave Thornton (Senior Accommodation Manager) d.thornton1@lancaster.ac.uk .

Please refer the Job description for details