Chandler / Gilbert Bilingual (Spanish) Law Firm Receptionist

at  Robert Half

We are in search of a Bilingual (Spanish) Law Firm Receptionist to join our law firm client’s team in Chandler or Gilbert. In this role, you will be the first point of contact for their clients, providing excellent customer service and ensuring the smooth running of our front office operations.

• Handle incoming calls using a multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate staff member.
• Provide top-notch customer service by addressing client inquiries and resolving any issues that may arise.
• Carry out data entry tasks, ensuring all customer information is accurate and up-to-date in our system.
• Manage email correspondence, responding to emails in a timely and professional manner.
• Utilize interpersonal skills to build strong relationships with clients, staff, and other stakeholders.
• Use Microsoft Excel, Outlook, and Word to perform various administrative tasks and manage customer records.
• Organize files and documents to ensure easy retrieval when needed.
• Schedule appointments for clients and staff, ensuring efficient time management.
• Use your bilingual skills to communicate effectively with our Spanish-speaking clients, ensuring they receive the same level of service as our English-speaking clients.
• Collaborate with other team members to ensure a smooth workflow and a positive working environment.
• Proficiency in Spanish and English languages is mandatory
• Minimum of one year of experience in a similar role or in the legal industry
• Proficient in answering multi-line phone system and scheduling appointments
• Exceptional customer service skills and ability to handle client queries
• Experience with data entry and organizing files
• Excellent email correspondence skills are required
• Proficient in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Strong interpersonal skills to interact with clients, lawyers, and staff
• Ability to maintain confidentiality and handle sensitive information with discretion
• High school diploma or equivalent education level is required
• Familiarity with legal terminologies and law firm operations would be advantageous.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
  © 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use