Change Delivery Lead (2024-434-CS)

at  WoodGreen Community Services

Toronto, ON M4J 1L2, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Nov, 2024USD 80000 Annual09 Nov, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Develop and execute comprehensive change management strategies and plans that align with organizational objectives and support significant and/or enterprise-wide transformations in ways of working, technology, process or team structures.
  • Ensure change initiatives stay on track, and on budget, managing end-to-end roadmap, workstreams and day-to-day activities.
  • Facilitate stakeholder engagement, including discussion and decision-making at the senior leadership level.
  • Conduct risk assessments and implement risk monitoring processes, identifying and escalating potential barriers to change; develop and implement risk mitigation plans as needed.
  • Design and deliver training programs to equip impacted employees with skills and knowledge to embrace change.
  • Provide ongoing support to staff in advance of, throughout and following change initiatives.
  • Act as a business partner for leaders across the organizations, supporting supervisors, managers, Directors and VPs in leading their teams through change.
  • Define success metrics and key performance indicators for change initiatives; stand up ongoing monitoring protocols to evaluate and report on progress and adjust plans as needed.
  • Gather feedback from impacted or key stakeholders, and create alignment on paths forward.
  • Build organizational readiness for change; develop clear, comprehensive and timely communication plans and resources, ensuring changes and impacts are understood and planned for across the organization.
  • Create, maintain and leverage key documents, including, but not limited to, stakeholder assessments, user journey and process maps, project plans, training and development resources, communication plans, and other key artifacts as necessary.
  • Foster a culture of change and continuous improvement across the organization; be a champion for change at all levels.
  • Work collaboratively with key teams and roles across the organization, including People & Culture, the PMO and the Digital Transformation Team


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Business project management or change management or similar program or equivalent professional experience

Proficient

1

Toronto, ON M4J 1L2, Canada