Change Management Analyst (Non-IT)

at  InSync

We are looking for a Change Management Analyst (Non-IT) for a 12-month contract position, with possible extensions in Edmonton, Alberta. Must be legally entitled to work in Canada. Must have 4 years experience in preparing and delivering training to support organizational change and the introduction of new non IT technologies.

Required Skills and Experience

• Bachelor’s degree in a related field
• 4 years experience conducting change impact analysis
• 4 years experience in a change management role - applying change management principles, methodologies, and tools for implementing change programs
• 4 years experience in preparing and delivering training to support organizational change and the introduction of new non IT technologie

Desired Skills and Experience

• Change Management Professional TM (CCMPTM) certification
• PROSCI or CCMP certification
• 2 years direct experience in change facilitation
• 2 years experience defining and measuring success metrics and change progress
• 2 years experience developing and implementing effective change plans
• 2 years experience developing and maintaining positive relationships across the organization, from front line staff to executives
• 2 years experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans
• 2 years experience in understanding the impact of policies, processes and procedures on performance
• 2 years experience leading and facilitating meetings with stakeholders at all levels
• 2 years experience leading change management and communication planning.
• Experience with communications management, reporting, and change management is an asse

This position supports the Director of Strategic Initiatives and Service Excellence in advancing the hydrogen action plan. Responsibilities include coordinating with stakeholders, developing educational content, managing a test-drive program, assessing policy impacts, and assisting with pilot program development. The role also involves managing change initiatives, including communications, stakeholder engagement, measuring adoption, and reporting on progress. Additionally, the position requires developing effective change management strategies to support the implementation of the hydrogen strategy.

Responsibilities

• Conduct follow-up fleet manager readiness surveys and results analysis.
• Coordinate and facilitate stakeholder engagements and discussions to champion, coordinate and maintain awareness of H2 fueling, H2 vehicle technology and H2 supply opportunities.
• Program scheduling for H2 vehicle test drives, fueling, driving to location, Q&A.
• Support pilot program development, implementation and evaluation, and any needed guides/training materials.
• Coordinate with Management Office regarding deployment and readiness of program.
• Perform stakeholder analysis and assess the impacts and outcomes of various incentivization policies within a user-centric design frame.
• Develop communication plans per audience.
• Arrange for or develop appropriate artifacts and material to support any change activities i.e., training materials, brochures, webpages, etc.
• Represent the Program area and foster client and stakeholder relationships.
• Develop key performance indicators to measure the success of adoption and use. Initiate or perform baseline measures.
• Regularly collaborate with, and report to, project leads and senior leadership on the status and progress of the change plan, as well as identify issues, risks, opportunities, and barriers.
• Analyze problems or issues in a systematic way to identify underlying causes for change resistance and employ a range of approaches to generate possible resolutions and holistic solutions.
• Deliver messaging, training, information sessions, etc., on behalf of the program/business area as required.
• Support the client in effectively adopting the desired change and transformation.

Required Skills and Experience

• Bachelor’s degree in a related field
• 4 years experience conducting change impact analysis
• 4 years experience in a change management role - applying change management principles, methodologies, and tools for implementing change programs
• 4 years experience in preparing and delivering training to support organizational change and the introduction of new non IT technologies

Desired Skills and Experience

• Change Management Professional TM (CCMPTM) certification
• PROSCI or CCMP certification
• 2 years direct experience in change facilitation
• 2 years experience defining and measuring success metrics and change progress
• 2 years experience developing and implementing effective change plans
• 2 years experience developing and maintaining positive relationships across the organization, from front line staff to executives
• 2 years experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans
• 2 years experience in understanding the impact of policies, processes and procedures on performance
• 2 years experience leading and facilitating meetings with stakeholders at all levels
• 2 years experience leading change management and communication planning.
• Experience with communications management, reporting, and change management is an asset

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.
InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs