Change Management Consultant - ERP Project - Contract

at  HomeEquity Bank

WHO WE ARE

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.
Our Values, Our Passion
At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.
Customer-Focused. Passionate Advocates
Courage to Act. Do the Right Thing
One Team. One Vision
Think Long-Term. Ever-Evolving
Be Exceptional. Inspire Greatness

POSITION SUMMARY

HomeEquity Bank is embarking on an exciting journey to implement Workday as our new ERP system. We are committed to ensuring a smooth transition that aligns with our strategic goals and enhances our organizational efficiency. We are seeking an experienced Organizational Change Management professional to support this initiative.
As the Change Management Lead, you will play a critical role in facilitating the adoption of Workday across the organization. You will work closely with stakeholders to assess impacts, develop the change management strategy, and ensure that our teams are prepared for the transition.

KEY ACCOUNTABILITIES OF THIS POSITION INCLUDE:

• Assessing the scope and impact of business changes, by working with stakeholders to refine change roadmap for implementation.
• Design and perform post-implementation support and sustainment activities, including tracking of KPIs to assess adoption of the new ways of working.
• Implement stakeholder engagement and communications roadmap. Actively engage stakeholders and leaders with planning and creating change and communications roadmap, ensuring an inclusive approach and buy-in.
• Develop and execute a comprehensive change management plan that includes communication, training, and support strategies.
• Work with Training partners to design and ensure training curriculum is effective and appropriate modalities are selected. Ensure stakeholders are involved in planning phase of training material to ensure successful adoption.
• Provide change-related consultation to clients, including assessing change readiness, developing change plans, and coaching leaders throughout change processes.
• Work with the Workday program team to integrate change management activities into overall project plans.
• Ensures that the vision of the Workday initiative is maintained and understood throughout change initiatives and that leaders are thoroughly involved and guide their teams throughout the change.
• Promote a positive work culture, act as a change leader, and invest in professional development through coaching and performance management.
• Provide subject matter expertise during the design and development of curriculum, supporting the development of effective and interactive learning.

SKILLS AND EXPERIENCE REQUIRED:

• Proven experience in organizational change management, particularly in ERP implementations (Workday experience preferred).
• Strong understanding of change management methodologies and tools.
• University degree or college diploma preferably in Human Resources, Organizational Psychology or Org Development, Communications, or related field, and/or equivalent work experience
• Experience managing end-to-end change initiatives from initiation to sustaining and adoption

Attributes

• High integrity with the ability to deal with confidential, sensitive information with a high degree of professionalism
• A relationship builder who cultivates effective working relationships with team members, peers, employees, stakeholders and service providers
• Proven client partnering and collaboration skills, ability to establish trust, credibility and confidence
• Excellent writing and editing skills
• Excellent interpersonal, communication and presentation skills with the ability to communicate effectively at all levels of the organization, influence, advise, give clear and constructive feedback
• Experience with digital/intranet communications
• Strong influencer able to negotiate, deal with conflict and opposing views, be diplomatic and persuasive
• Adapt to evolving business demands in a planned and organized manner
• Ability to work independently with minimal management oversight
• Strong analytical and problem-solving skills