Change Management Specialist (100% Remote) - Remote

at  Enbridge Contingent Talent Community

Work options: Remote

• 1 Year Contract
• 100% Remote

At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees.
To meet that goal, Enbridge is partnering with Raise—a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.
Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you’re looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.
Enbridge is hiring a Change Management Specialist right now—when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.

JOB DESCRIPTION:

Responsible for executing Change, Communication and Business Readiness activities supporting assigned workstream. Functional Change Specialist will play a key role in identifying key change impacts in assigned workstream and cross-functionally that will aid in end user adoption through change and communication plans developed by the ERP Utility Integration program, future ERP transformation teams and business change teams.

SPECIFIC ACCOUNTABILITIES:

• Partner across the OCM team in the coordination of overall change and business readiness activities, including the identification of change impacts and stakeholder knowledge across the assigned workstream (Finance, Supply Chain (SCM) or Asset and Work Management (AWM) working with the project team and stakeholders.
• Work with OCM counterparts to assess and classify workstream specific change impacts (people, process, technology) related to the ERP Program.
• Identify key stakeholders and define their goals and expectations, including their levels of commitment and ability to influence the change process.
• Provide workstream specific input to design and deliver stakeholder communications, engagements and performance support materials.
• Develop, manage and execute assigned communication or engagement campaigns. Provide input to design and deliver stakeholder communications, training and performance support materials.
• Partner with Change Agents to identify people risks based on identified impacts and propose mitigation actions.
• Work closely with Role Mapping Advisors and business contacts to conduct role mapping activities for end user groups.
• Conduct business readiness assessments to determine the readiness for deployment, including adoption tracking and measurement.
• Develop content for change networks, leadership teams, Subject Matter Experts (SMEs) and other groups in communicating key messages to stakeholders.
• Serve as a main contact for SMEs providing support in stabilization and warranty periods. Triage questions during the intake process and manage responses to end users.
• Conduct knowledge transfer and transition activities in operational areas to support sustainment approach.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

• Related university degree and/or professional designation (i.e. Business, Organizational Behaviour, Psychology, Communications, or Education)
• Minimum 7 years of progressively responsible and related experience
• Enbridge knowledge - Understands function processes, issues and challenges
• Experienced in managing stakeholders and executing change management activities
• Must be a team player and able to work collaboratively with OCM counterparts, and other Functional Change Management Specialists and Business Unit Change Teams
• Prior experience on change initiatives, preferably systems and process changes associated with acquisition of organizations
• Ability to quickly learn functional processes, issues and challenges
• Problem-solving skills - ability to think creatively and resolve problems
• Teamwork and leadership –responsible for coordinating the OCM needs of the functional area assigned. Must be able to lead meetings to collect stakeholder and change information and then synthesize in support of the change plans and execution
• Communication and presentation skills –will need strong communication skills to convey complex ideas in an easy-to-understand fashion. Strong computer skills, including intermediate to advanced Microsoft Office proficiency

Preferred:

• Knowledge in either Finance, Supply Chain Management or Operations
• Knowledge of Oracle Cloud or Maximo a plus
• PROSCI, PMP, or Adult Educations certifications strongly preferred
• Experience on other large transformation projects considered an asset

Please refer the Job description for details