Change Manager

at  Northumbria Healthcare NHS Foundation Trust

The Change Manager is a key role within the Trust, ensuring the smooth planning and implementation of digital transformation that affect service users. Collaborating closely with the Project Manager, they are responsible for devising and executing change management strategies to secure employee adoption and minimise resistance across various projects vital to the Trust’s strategic aims. The change manager will be a coach for senior leaders and executives in helping them fulfil the role of change sponsor. The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions.
Moreover, they assist project teams in seamlessly integrating change management activities into their plans. Effective execution of these responsibilities requires adept planning, clear communication, motivational leadership, and effective critical thinking skills. Leveraging their experience in successfully delivering complex changes to meet objectives and in a fast-paced environment is paramount. Key responsibilities include: Apply a structured change management methodology and lead change management activities.
Support communication and key messages about the change. Assess the change impact by conducting impact analyses, assess change readiness and identify key stakeholders. Support training the design and delivery of training programs. Identify, analyse, and prepare risk mitigation tactics.
Identify and manage anticipated resistance. Consult and coach project teams. Coordinate efforts with other specialists. Integrate change management activities into project plan.
Evaluate and ensure user readiness. Manage stakeholders. Track and report issues. Define, measure, and monitor benefits and success metrics

Please refer the Job description for details