Channel Optimisation Manager

at  Sainsburys

SALARY: COMPETITIVE PLUS BENEFITSLOCATION: HOLBORN STORE SUPPORT CENTRE AND HOME, LONDON, EC1N 2HTCONTRACT TYPE: PERMANENTBUSINESS AREA: RETAILCLOSING DATE: 04 SEPTEMBER 2024REQUISITION ID: 246454

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. As the link between sellers and buyers, retail and head office, our retail operations team is the cog that keeps things running. With teams focused on store facing, labour, transformation, online, delivery and contact centre work, we touch almost every part of the business. It’s an incredibly fast-paced environment where you need to pivot not just daily, but often hourly. So while we plan all we can, it’s vital that we all think outside our job descriptions and look to optimise and improve how we do everything. There’s also a real team ethos. After all, it’s people like you who are going to truly transform this part of the business.

WHAT YOU NEED TO KNOW AND SHOW

• Ability to analyse financial, market & customer data with previous experience of strong analytical/insight skills working with big data and complex challenges balancing customer, colleague and business benefit
• Able to quickly analyse processes and data to find insight, identify opportunity and present recommendations
• Team player that can recognise and exploit the full value from diversity of thinking and opinions
• Ability to prioritise and identify “fewer, bigger things” that will make the most difference
• Curious mindset to challenge the status quo
• Demonstrable knowledge of using different influencing/communication styles at a senior level
• The ability to rapidly build a strong and diverse network within Store Support Centres and retail
• Good understanding of online and wider retail/commercial landscape
  We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
  Starting off with colleague discount, you’ll be able to save 10% on your shopping online and instore at Sainsbury’s, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We’ve also got you covered for your future with our pensions scheme and life cover. You’ll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.
  Your wellbeing is important to us too. You’ll receive an annual holiday allowance, and you can buy up to an additional week’s holiday, and we provide private heathcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.
  Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
  Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibiity criteria may apply).

• Utilise qualitative and quantitative analysis to draw insights, produce benefit cases & outline recommendations to drive in year performance and actions across support teams and in store
• Translate key business questions into well-structured analysis and presentations sharing recommendations back to the business
• Supporting the delivery and evolution of the Retail data and insight strategy as the custodian of Retail user stories, ensuring they reflect the business requirements and embody the performance focus required, working closely with ADA to deliver retail role specific applications
• Partnering and consulting key functions to provide insight and opportunities to drive retail and customer performance in stores
• Work with store feedback and support central teams to understand pain points & areas of opportunity for Retail
• Positively impact and influence at senior levels, ensuring excellent stakeholder engagement and management