Chapter Director

at  MakeAWish Canada Rves denfants Canada

“The best prescription I’ve ever given is a wish.”

• Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada

WHERE YOU COME IN

We are looking for a Chapter Director to join our team at Make-A-Wish Canada. Reporting to the Regional Vice President, the Chapter Director is responsible for ensuring fulfillment of Make-A-Wish® Canada’s (MAWC) goals, objectives, and programs for the chapter to grow fund development, elevate community awareness and increase the impact of wish granting across the chapter. As a member of the Regional Leadership Team, the Director manages the Chapter Advisory Board (CAB) for the chapter and represents the chapter as a lead ambassador for the Foundation.
This position creates and maintains excellent relationships with donors and other supporters across the province and collaborates closely with inter- and multi-region/market fundraising and wish advancement teams, as well as the national development, corporate alliances, mission, and brand marketing & communications teams, in driving resource development across the province it to grow the mission.
This role is located in St. John’s and is a full-time, permanent, hybrid position.

Working closely with the Regional Vice President to strengthen and align chapter strategy within regional and national direction, the Chapter Director is responsible for the following accountabilities including overseeing the chapter and its office’s day-to-day operations:

Chapter Leadership

• Participate in regional planning activities within the context of broader organizational plans and create a business plan to meet defined goals.
• Act as a representative of MAWC with the media and at meetings and events as required.
• Collaborate with the People & Culture team and national functional leads in ensuring appropriate selection, onboarding, training and recognition of staff and volunteers.
• Responsible for the Provincial plan and budget as agreed upon in the annual collaborative planning and budgeting process.
• Meet or exceed revenue targets as agreed upon in the collaborative planning and budgeting process.
• Monitor chapter adherence to financial policies and controls.
• Determine expense projections as part of the budgeting and forecasting process.
• Authorize expenditures within approved guidelines, and monitor expenditures against budget and forecast; initiate appropriate remedial activity as required.
• Adhere to Imagine Canada’s Ethical Code.

Fundraising

• Drive the provincial fundraising strategy to align with overall MAWC strategic direction, in order to grow awareness, fundraising and mission year-over-year across the province.
• Monitor and evaluate development trends to identify new program opportunities and enhancements to increase the profile of Make-A-Wish Canada as the charity of choice for volunteers, sponsors, and donors.
• Collaborate with the National teams - development, corporate alliances, donor care, and brand marketing & communications - in driving resource development across the province.
• Lead the team in identifying, engaging, and stewarding individual and corporate donor relationships, including existing donors and potential donors, sponsors, media, and others, with a primary focus on developing revenue generation opportunities, ensuring MAWC is visible in the community and reaches its full fundraising and mission potential.
• Collaborate with the RVP to engage volunteers and fundraising committees to identify and cultivate new donors and partners.
• Lead and support the provincial team in cultivating relationships with new and existing sponsors for major campaigns and events.

Volunteer Management

• Collaborate with the region’s Volunteer Engagement Coordinator to identify, recruit, support, and continuously engage volunteers to support the Chapter Advisory Board (CAB) in the execution of its responsibilities to promote MAWC in the community and support fundraising to grow wishes granted in their market/region.
• Support the regional lead for Mission Delivery by allocating staff time to support wish delivery and wish family stewardship activities, as required, to optimize their experiences and long-term retention in support of MAWC.
• Oversee staff in management of all volunteers, including office workers, fundraising and mission delivery volunteers, CAB committee members, and event committees.

Staff Management

• Provide support and direction in the development, alignment and accomplishment of objectives through on-going performance feedback, recognition and coaching.
• Provide a safe and healthy work environment for team members and relevant stakeholders; ensure they work in compliance with The Occupational Health & Safety Act in applicable province of employment, its regulations, and the MAWC’s Health & Safety Policy.

Other duties and projects as assigned.