CHC Finance Administrator - Continuing Healthcare

at  NHS Nottingham and Nottinghamshire Integrated Care Board

Main duties and responsibilities: To validate and process invoices from providers including liaison with care providers in regard to invoice variations, queries and payment. To act as first point of contact for the team, and deal with routine and specialist enquiries from patients, their families/carers, care providers and health/social care staff in a pleasant timely manner and respecting patient confidentiality at all times, referring to others as appropriate Answer telephone calls, tasking messages and passing on accurately to the relevant departments/person. Responsible for sorting of all incoming post and ensure distribution to the relevant departments, and to ensure that all out going post is documented. To maintain and update patient invoice records on the continuing care database for Nottingham & Nottinghamshire ICB adults and childrens continuing care cases and section 117 after-care cases, ensuring an accurate and up to date record of expenditure.
To have good knowledge of excel spread sheets. Assist the Commissioning Support Officers with the processing of the quarterly recharge from the local authorities, checking each patient line matches the CHC database, resolving queries and uploading the agreed re-charge onto each patients CHC record attention to detail is crucial for this task. To assist the team with issuing of letters to patients and next of kin regarding their continuing care status. To assist the team with the issuing of individual patient agreements and letters confirming the funding arrangements.
Inputting into, monitoring and printing reports from computerised systems. Prioritising tasks, working on both an individual and team basis to collectively achieve targets. Have a flexible/adaptable approach to their work in order to meet various deadlines To carry out any other duties as reasonably required

Please refer the Job description for details