Chef De Rang / Head Server

at  The Ashe Hotel

The Ashe Hotel is looking for an enthusiastic and personable Head Server/Chef de Rang to join our team. If you’re passionate about delivering exceptional service and have experience leading a team in a busy dining environment, this is the perfect opportunity for you! As a Head Server/Chef de Rang, you will oversee the dining floor, ensuring smooth service, managing guest expectations, and providing guidance to Food & Beverage Assistants during peak times. You’ll play a key role in creating a memorable dining experience for our guests, coordinating with kitchen staff, and ensuring that all guests receive top-quality service. We’re looking for someone with a strong knowledge of the local area who enjoys connecting with guests and enhancing their experience. If you’re ready to take on a leadership role and make a positive impact, we’d love to hear from you!

ABOUT US:

At The Ashe Hotel, our dedicated team members share a passion for delivering exceptional service to our guests. Situated in the heart of Tralee, our contemporary four-star hotel provides a welcoming haven for both locals and visitors alike. Whether it’s the friendly faces greeting guests at reception, the meticulously prepared dishes served in our casual dining bar and restaurant, or the meticulous attention to detail in our accommodations, our team goes above and beyond to ensure every guest feels valued and cared for. With a focus on fostering a positive work environment and supporting the growth and development of our team members, we strive to create a workplace where everyone feels empowered to thrive.

CANDIDATE REQUIREMENTS:

• Proven experience in a similar role (e.g., Head Server, Chef de Rang) in a fast-paced hospitality environment. 8+ years F&B experience.
• Strong leadership skills with the ability to motivate and guide a team.
• Excellent communication skills and a friendly, professional demeanor.
• In-depth knowledge of food and beverage offerings, including the ability to make recommendations to guests.
• Ability to manage multiple tasks efficiently while maintaining high service standards.
• Strong attention to detail and a proactive approach to problem-solving.
• Flexibility to work varied shifts, including evenings, weekends, and public holidays.
• Ability to remain calm under pressure and manage guest expectations during busy periods.
• Previous experience with point of sale (POS) systems and basic computer skills is a plus.
• A passion for providing exceptional guest experiences and a commitment to maintaining a high level of service.
• Ability to stand for long periods and lift items as per health and safety guidelines.
• Ability and willingness to work variable / flexible shifts, weekends and public holidays.
  We’re all about embracing individuality and celebrating the unique qualities that each person brings to the table. We understand that some exceptional individuals might hold back from applying if they don’t meet every qualification on the list. But, here’s the thing: we value passion, dedication, and a willingness to learn and grow just as much as we do qualifications on paper. So, don’t let that checklist hold you back! We’re an equal opportunities employer, and we believe in providing an inclusive, welcoming, and supportive environment where everyone can shine. Your aspirations and your individuality are what make you stand out, and we’d love to hear from you. Join us in creating a diverse, vibrant, and thriving team.
  PS – We also have a green ethos and would love it if you join us on our journey to a more sustainable future.
  For CV submissions or a confidential inquiry, kindly contact Zeno Diniz on zdiniz@theashehotel.ie.
  Don’t miss this opportunity to be part of a team that values your passion and creativity. Apply now and let’s create unforgettable experiences together at The Ashe Hotel!
  Job Types: Full-time, Permanent
  Pay: From €14.00 per hour
  Expected hours: 8 – 48 per week

Additional pay:

• Tips

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Holidays
• Night shift
• Weekend availability
• Weekends only

Experience:

• F&B: 1 year (preferred)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Reference ID: TA - CD

ABOUT THE ROLE:

As a Food & Beverage Assistant at The Ashe Hotel, you’ll play a crucial role in ensuring the seamless operation of our dining services. Your responsibilities will include pre-shift preparation, greeting and seating guests, taking orders, beverage and food service, handling guest concerns, and maintaining cleanliness and hygiene standards.
Additionally, you’ll promote teamwork and collaboration by supporting fellow team members, fostering a welcoming work environment, resolving conflicts professionally, and assisting with team onboarding and development.

KEY RESPONSIBILITIES:

• Assist the supervisory team in leading and managing the service team, ensuring smooth and efficient service during all shifts.
• Greet guests and manage their seating arrangements, ensuring they feel welcomed and valued.
• Oversee food and beverage service, ensuring all items are served in line with our standards and guest expectations.
• Take and relay guest orders accurately and promptly, collaborating with kitchen and bar teams to ensure timely delivery.
• Manage guest requests and concerns, ensuring a positive dining experience and addressing issues as needed.
• Maintain effective communication with kitchen staff and F&B team to ensure seamless service.
• Supervise and train Food & Beverage Assistants, providing guidance and support to ensure the team meets high standards of service.
• Monitor dining area to ensure cleanliness, organization, and adherence to health and safety standards.
• Assist with stock control and ordering of supplies as needed.
• Act as a point of contact for guests, ensuring all their needs are met and expectations exceeded.
• Perform additional duties as assigned by management.
• Adhere to health, safety, and hygiene regulations at all times.