Chief Administrative Officer

at  Duck River Electric Membership Corporation

JOB DESCRIPTION

The Chief Administrative Officer (CAO) holds the highest strategic leadership position within the Cooperative for establishing the Cooperative’s direction on engagement with its members, the external community, and its employees. As a key member of the Executive Leadership Team, the CAO oversees key internal and external facing functions, including Member Services, Human Resources, Safety, and Public Relations & Communications and aligning them with the Cooperative’s long-term vision and strategic priorities. The CAO collaborates with other executives to advance member satisfaction and engagement, Human Resource strategy, and employee safety for the Cooperative.

JOB DESCRIPTION

Supervisory Responsibility — Member Services Director, Human Resources Director, Safety Coordinator, Communication Specialists (3).
Budget Responsibility — The divisional budget involves seven-figure annual amounts that must satisfy many programs and initiatives, including, but not limited to, safety, recruitment, employee engagement, the TECA magazine, energy efficiency, the annual membership meeting, and advertising and digital media.

MINIMUM REQUIREMENTS

Education — Bachelor’s degree in Business Administration, Human Resources, Management, Marketing, or related field required.
Experience — Minimum of ten (10) years of experience in human resources, employment law, customer/Member services, or related field with a focus on the electric utility or energy sector.
Certification/License, etc. - Must possess or be able to obtain a valid Tennessee Driver’s License. Must be eligible and remain insured as a driver by the Cooperative’s group liability policy for the automotive fleet.
Knowledge/Skills/Abilities — Excellent verbal and non-verbal communication skills are required. The ability to effectively represent the Cooperative to a wide variety of internal and external contacts is required. The ability to prioritize, delegate, and meet deadlines is required.

Please refer the Job description for details