Chief of Staff - Lead Technology Business Services Consultant

at  Wells Fargo

PAY RANGE

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$96,600.00 - $171,800.00

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
• 3 years of Chief of Staff experience or equivalen

Desired Qualifications:

• Ability to communicate confidentially and professionally
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Ability to effectively partner and influence at the executive level
• Ability to negotiate, influence, and collaborate to build successful relationships
• Strong analytical skills and Excel skills
• Prior product management
• Experience navigating through ambiguity
• Strong time management skills including the ability to handle multiple deliverables concurrently
• Excellent interpersonal skills, including those related to conflict resolution
• Ability to influence across all organizational levels
• Experience with MS Office tools suite
• Financial services experienc

Wells Fargo is seeking a Lead Technology Business Services Consultant in technology within cybersecurity. The selected person will perform Chief of Staff responsibilities.

In this role, you will:

• Lead or participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services.
• The person to be hired is expected to perform dual roles, as the Business Services Lead and Product Delivery Lead for Client Office Group
• The role includes managing product assessments, perform product registry record keeping, respond to requests from Cybersecurity Product Operations Team and support the Product Manager with Product Roadmap creation and maintenance
• Ensure service quality and cost effectiveness of solutions
• Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise
• Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
• Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives
• Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions
• Partner with key stakeholders as a trusted advisor to the organization in order to develop organizational plans/operating models/efficiency targets and plans, gaining agreement across the leadership team, and communicating outcomes to various stakeholders
• Support Cybersecurity executive routines by looking for ways to streamline activities and improve meeting effectiveness
• Escalate material matters to management with an appropriate sense of urgency
• Lead and support special ad hoc projects

Required Qualifications:

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
• 3 years of Chief of Staff experience or equivalent

Desired Qualifications:

• Ability to communicate confidentially and professionally
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Ability to effectively partner and influence at the executive level
• Ability to negotiate, influence, and collaborate to build successful relationships
• Strong analytical skills and Excel skills
• Prior product management
• Experience navigating through ambiguity
• Strong time management skills including the ability to handle multiple deliverables concurrently
• Excellent interpersonal skills, including those related to conflict resolution
• Ability to influence across all organizational levels
• Experience with MS Office tools suite
• Financial services experience

Job Expectations:

• This position offers a hybrid work schedule (onsite work is expected in one of the listed locations)
• This position is not eligible for Visa sponsorship

Locations:

• 300 S Brevard St, Charlotte, NC 28202
• 1301 Solana Blvd, Westlake, Texas 76262
• 2600 S Price Rd, Chandler, Arizona 85286
• 550 S 4th St, Minneapolis, Minnesota 55415