Chief of Staff (m/f/d)

at  LAP COFFEE Micro Retail Technologies GmbH

We’re on a mission to make the speciality coffee experience more affordable, digital, and convenient. In a world where services continue to move into the virtual world, LAP (Life Among People) is bringing back the human touch paired with the personalisation and convenience that modern consumers have gotten used to with digital business.
Centered around emotion - the smell of a morning coffee, the warmth of a coffee cup, the social interaction and conversations shared over a coffee, the smile of the barista weʼre making high-quality coffee radically more accessible.
We’re a small but mighty team serving coffees out of our stores in Berlin. We’re looking for a Chief of Staff to join our team in Berlin Mitte and work directly with our Co-Founder & CEO.

Tasks

• Work closely with our founding team to support on the operational set-up, daily running and expansion of our retail coffee store operations.
• Manage the structure & budget of cross-functional special projects including topics like: new store launch, store build outs, customer acquisition and customer activation.
• Lead growth and profitability initiatives across multiple different stores to increase AOVs, profitability and growth opportunities at a store and company level.
• Ideate, validate and execute on creative strategic opportunities to both increase brand equity and increase customer spend (eg. food concepts / white label products / partnerships / events)
• Deep dive into the inner workings of our coffee shops, onboarding plans, ways of working and expansion plans to identify operational and structural weaknesses & propose recommendations to improve
• Support on wider strategic topic including board meetings, investor relations, pitch-decks, financial models and onboarding materials.

Requirements

• You bring at least 4 years of operational experience, ideally with a mix of management consulting, start-ups and especially advantageous if you have prior experience working within the retail & Beverage industry
• Your are entrepreneurial, solution orientated and excited to work on the full-cycle of building a start-up diving into whatever topics need to be done
• You have a creative flair and eye for spotting growth opportunities. You ideate, test and fail fast with working within tight deadlines and budget constraints
• You have robust, financial and analytical skills and are able to break larger challenges down into smaller pieces to find data-driven solutions
• Nice-to-have: You come with direct experience working in scaling Food & Beverage retail, incl. Restaurants, Coffee Shops. Ideally, within tech-enabled FMCG / F&B industries
• You are fluent in English, German is a strong plus

Benefits

• Ambitious team: Work closely with our experienced Founderʼs to build and scale an innovative lifestyle consumer coffee brand
• Fun and passion: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and coffee culture.
• Exciting industry: Be at the forefront to revolutionize the coffee industry and make speciality coffee affordable and accessible
• Backing of leading investors: Join a promising startup early on while relying on the backing of top investors.

Lap Coffee is an Equal Opportunity Employer. Decisions on hiring will not be influenced by race, color, religion, gender, nationality , disability status, neurodiversity, age, sexual orientation, gender identity, marital status, mental or physical disability

• Work closely with our founding team to support on the operational set-up, daily running and expansion of our retail coffee store operations.
• Manage the structure & budget of cross-functional special projects including topics like: new store launch, store build outs, customer acquisition and customer activation.
• Lead growth and profitability initiatives across multiple different stores to increase AOVs, profitability and growth opportunities at a store and company level.
• Ideate, validate and execute on creative strategic opportunities to both increase brand equity and increase customer spend (eg. food concepts / white label products / partnerships / events)
• Deep dive into the inner workings of our coffee shops, onboarding plans, ways of working and expansion plans to identify operational and structural weaknesses & propose recommendations to improve
• Support on wider strategic topic including board meetings, investor relations, pitch-decks, financial models and onboarding materials