Chief Operating Officer

at  Hannover Re

EXECUTIVE COMMITTEE ACCOUNTABILITIES:

• Lead the strategic planning cycle and related project roadmap management
• Lead the data strategy and management across HLR Aus
• Lead operational excellence across HLR Aus, embedding a continuous improvement culture
• Act as Responsible Manager for HLR Aus’s Claims Handling AFSL and as an Accountable Person under the Financial Accountability Regime

EXPERIENCE & QUALIFICATIONS:

• The ability to develop and lead organisational strategies
• A proven track record in leading operational excellence and data strategy management
• The ability to compile and deliver engaging presentations to colleagues at all levels
• Ability to manage a demanding workload and operate well under pressure
• Strong interpersonal and excellent communication skills, both written and verbal
• Solid financial management/reporting and analysis skills
• Working knowledge of IT, claims processes, underwriting, project delivery and business development
• Strong project management skills
• Strong strategic planning skills
• Strong technical and statutory knowledge
• Strong analytical and problem-solving skills with strategic thinking capabilities
• People and relationship management skills with the ability to listen and demonstrate empathy
• Ability to liaise at Board and senior level
• Excellent organisation skills, attention to detail and ability to prioritise effectively
• Ability to work with minimal supervision and as part of a team

WHAT DO WE OFFER YOU:

Are our values “Responsibility”, “Drive” and “We-Spirit” aligned with yours? We foster a culture of respect in our workplace, supporting and encouraging respectful communication and behaviours, acknowledging differences and honouring the people we interact with, taking the time to understand their needs and perspectives.
Atmosphere: You will find an international working environment with short decision channels, an open feedback culture and a sense of community shaped by mutual esteem and a readiness to help.
Benefits: We value every individual and consider our people to be important to the success of our business with each of us working together to contribute to a common success. Structured onboarding, hybrid working arrangements, EAP as well as modern offers for personal development and wellness activities, we prioritise employee wellbeing and engagement.
Prospects: You contribute your specialist and methodological expertise, and we offer you fresh input and the opportunity to further develop your potential - including room to come up with innovative ideas and act on them!
Only together can we achieve our objectives.
We not only offer a job and a title, but if you are looking for an organisation which values its people and is “Somewhat Different”, then we want to hear from YOU! All you need to do is hit apply.

ABOUT THE ROLE

The Chief Operating Officer is a senior management position with responsibility for directing and managing operational activities across the combined COO teams and in line with the implementation of the overall organisational strategy within the Company. You will work closely with senior management, embedding and encouraging a culture of fairness, openness and accountability.
The COO teams include IT, Claims, Underwriting, Medical & Health Services, Projects & Innovation and Data Governance.
Reporting directly to the Managing Director, you will work closely with colleagues in Australia and across the Group to ensure all duties are undertaken in accordance with employment law, Group & local company policy and that any risk to the business is minimised.