Chief Operating Officer

at  OnPoint

Chief Operating Officer: OnPoint is seeking an organized, committed professional to fill the position of full-time Chief Operating Officer. The Chief Operating Officer (COO) provides overall leadership of OnPoint’s program operations. The COO leads the implementation of new and existing services to ensure they are delivered in adherence to all applicable standards (contracts, licensing, accreditation, professional ethics, etc.). Reports to the Executive Director and works in alignment with the Chief Administrative Officer (CAO). Leads a weekly Management Team and supports the operational implementation of the agency’s strategic plan. For purposes of continuity of operations, the COO may function in the place of the Executive Director for short intervals (e.g. less than two weeks) at the request of the Executive Director.

QUALIFICATIONS:

• Master’s degree in human services field, business administration, public administration, or other related field from an accredited educational institution required.
• Five to ten years management or supervisory experience required.
• Management experience in a public behavioral health agency in Michigan preferred.
• Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders valued.

EQUIPMENT/TECHNOLOGY KNOWLEDGE:

• Efficient in Microsoft Office 365
• Efficient in Electronic Medical Record system (EMR)

• Develops and oversees programs to fulfill OnPoint’s responsibilities as a Certified Community Behavioral Health Clinic (CCBHC), a Community Mental Health Services Program (CMHSP), and a Homelessness Assessment and Response Agency (HARA) for Allegan County.
• Meets regularly with the Executive Director for supervision and planning, serving as their principal advisor on program related manners.
• Provides a positive model of pro-active and responsive leadership for staff throughout the agency.
• Along with the Executive Director and CAO, provides leadership for strategic and organizational planning, daily decision-making, policy formation, and administrative implementation to fulfill the mission, vision, and values of OnPoint.
• Supports continuous development and improvement of OnPoint’s programs through quality improvement and innovation.
• Assures that OnPoint programs adhere to all applicable regulations and standards, developing and overseeing plans of correction as applicable.
• Supports all elements of OnPoint’s compliance program.
• Serves as primary staff representative to the Program Committee of the Board of Directors.
• Completes required/assigned trainings on time.
• Assists in the analysis of community needs, as invited, or requested, by responding to community needs assessments surveys and/or through dialogue with community leaders and agency partners.
• Assists as assigned in the onboarding of newly appointed staff.
• Maintains consistent and regular attendance. Schedules time-off in advance.
• Performs other duties as assigned.