Chief Operating Officer

at  PRICE FORBES BROKING ASIA PTE LTD

JOB DESCRIPTION

• Accountable directly to the CEO for executing the company’s mission, overall strategy, and business plan in all aspects of the business and operations.
• To support the CEO and executive team in all aspects of the business and operations.
• To improve daily organization and workflows to ensure maximum operational efficiency.
• Responsible for the day-to-day administrative and operational functions, with responsibility for all governance and operational practices.
• To lead, inspire, develop, and guide a high performing team across various business functions including Claims, Compliance, Human Resources, Office management, and Technical Administration.
• To assist in recruiting, profiling, and selecting talent to build and maintain the organization.
• To ensure successful onboarding of new teams and colleagues.
• Oversees, implements, and refines agency and company operations to ensure company targets for revenue and profitability are met.
• Oversees education and can provide coaching, training, and development programs to increase staff capability and agency expertise.
• To monitor production and monthly goals for all producers.
• To cultivate and grow trusted relationships with key customers, partners, vendors, management, and external stakeholders such as advisors, regulators, and vendors.
• To lead the liaison with government authorities including MOM, CPF Board, MAS, etc.
• To ensure regulatory compliance.
• To work with the Compliance Officer to assist International Compliance team in developing a strategic approach to Risk and Compliance across Ardonagh Specialty’s International Offices.
• To be a trusted advisor to the business to help achieve good customer outcomes and positive regulatory relations.
• Working with the Compliance Officer and the business to ensure all regulatory, operational and conduct risks impacting the segment have been identified, assessed, and have appropriate controls/being appropriately monitored.
• To ensure there is on-going assurance of and adherence to relevant Group Policies and Business Standards.
• Involvement in ad-hoc projects to improve processes, documentation, standardization as directed by the Price Forbes Asia Board.
• Assisting the CEO of APAC with all operational and financial planning considerations for any future expansion in Asia.
• Any other relevant tasks that the CEO may from time to time require you to enact.

REPRESENTING PRICE FORBES

• Champion the Price Forbes name and core values.
• Collaborative – we build on our own experience of innovation to push boundaries in partnership with clients.
• Tenacious – we are relentless and clear-sighted in our pursuit of new and ground-breaking ideas.
• Creative – we take a fresh perspective on risk, seeking new solutions to the trickiest questions.
• Open – we are open-minded and future-ready, and we embrace uncertainty.
• Represent Price Forbes with clients, agents, suppliers and other organisations.

Please refer the Job description for details