Chief Revenue Officer

at  Famly

It is exciting times for Famly! We are going through a period of rapid growth, and we’re seeking a Chief Revenue Officer to lead sustainable revenue generation strategies across US, Europe, and the UK. You’ll lead a team of 6 direct reports and a 50+ people organization and build a strategy to deliver on our ambition to drive growth.

WHAT YOU WILL BE DOING:

You’ll lead a team of 6 direct reports and a 50+ total organization:

• 3 country managers of UK, Germany, and the US
• Head of Inside Sales supporting SDRs globally
• Head of Payments and M&A supporting our payment initiatives and M&A
• RevOps organization

Strategy & Planning:

• Key contributor to the commercial and business planning of Famly’s three year plan.
• Conduct market analysis to identify new opportunities for growth and potential risks.
• Establish pricing models and strategies that maximize revenue and align Famly’s long term vision.
• Assess and improve upon current sales processes, methodologies, infrastructure and metrics.
• Formulate strategies together with the country organizations to increase ARR growth as well as revenue through customer acquisition, retention, and expansion.
• Participate in all commercial budget planning together with the Head of Finance.
• Help prioritize initiatives and resources that are constrained between the markets.
• Help gather and prioritize product feature requests and opportunities from all markets and figure out what overall across Famly would drive the biggest impact.

Supporting Famly’s Country Managers:

• Work with the country managers to push the market forward and grow our overall market share as well as the revenue per customer.
• Ensure that the country organizations run as efficiently as possible in terms of processes and that best practices and learnings are shared across markets.
• Along with country managers, oversee and ensure action if markets are dropping behind their plan.
• Work with the country managers to rally and motivate the country organizations.
• Demonstrated success creating a strong sales engine and improving sales operations resulting in repeatable success.

Representing the markets internally and externally:

• Alongside the CEO & CMO, craft and execute against overall revenue strategy for all functions from initial lead through customer acquisition to maximize revenue across a global team.
• Collaborate with other executives to ensure alignment on company goals and strategies.
• Participate in Famly board meetings and regularly communicate with the board of directors on revenue performance and strategic initiatives.
• The CRO will be a senior commercial leader in Famly who sits close to the countries and represents the commercial organization on the highest level in Famly in the executive leadership team.

Drive a high performance culture

• Recruit, train, and develop a high-performing country and revenue team.
• Foster a culture of accountability, performance, and continuous improvement.

WHAT YOU BRING TO THE ROLE:

• Solid experience as SaaS CRO who has seen scale of ($15-50M ARR)+.
• Multiple markets (ideally US and European cities), total CRO organization of 50+ people
• Have run and lead organizations in multiple markets/regions ideally with country managers.
• Experience with SaaS high velocity SMB sales and potentially enterprise sales experience.