Child Support Enforcement Agent

at  Johnston County NC

KNOWLEDGE, SKILLS AND ABILITIES

Position requires good organization and communication skills and the ability to work effectively with the general public. Previous Child Support Enforcement experience preferred.

DESIRED EDUCATION AND EXPERIENCE

Successful candidate must possess a four year college degree or Associates Degree in Business Administration or Paralegal together with one (1) year experience in investigative, eligibility, judiciary or legal work; or a High School Diploma with two (2) years experience in investigative, eligibility, judiciary or legal work.

DUTIES AND RESPONSIBILITIES

• This position performs investigative, support payment control, financial monitoring and accounting for child support orders;
• Investigates cases in arrears;
• Determines and initiates actions judged to be appropriate; and applying applicable regulations and laws.
• Extensive utilization of a statewide Automated Case Tracking System (ACTS) in addition to various other electronic interface computer systems.
• Testifies in court proceedings.

NOTE: THIS JOB DESCRIPTION IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL DUTIES, RESPONSIBILITIES OR QUALIFICATIONS ASSOCIATED WITH THE JOB. OTHER DUTIES MAY BE ASSIGNED.

• We may require a background check that may include criminal, motor vehicle, sexual offender registry, pre-employment drug screening or others based on job requirements.
• Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment.
  Johnston County provides a comprehensive, affordable insurance and benefits program.
  Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-cost!

Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit www.myjcbenefits.com

• This description applies to benefits eligible positions.