Children Looked After Health Team Administrator – Richmond & Kingston

at  Hounslow and Richmond Community Healthcare NHS Trust

The post holder will work closely with members of, and provide smooth operational support to, the CLA Health Team and the local authority business support team. They will be responsible for ensuring all referrals for Children Looked After (CLA), prospective carers and adoptions are appropriately processed in line with statutory guidance and legislation. The post holder will have good attention to detail and will be highly organised in a busy office environment. They will ensure all data entries to the clinical systems and database are accurate and up to date.
The post holder will be expected to maintain confidentiality in all aspects of patient data; and to communicate efficiently and respectfully with a variety of people.
The post holder will work as part of the Children Looked After Health Team, under the direction of the Admin Lead & CLA Named Nurse, and will provide expertise in the proactive management of the patient pathway from referral to discharge.
They will be expected to provide clerical, administrative support to clinicians working in the team. This will include responsibilities such as: efficient referral processing, appointment bookings, data management, secretarial support to clinical staff, uploading and distributing confidential reports.
Community healthcare is unlike any other part of the NHS. It’s personalised care that helps people to retain their independence. It’s the NHS at its best and the difference you make is truly tangible. Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It’s simple - happy, engaged staff provide better services.
In 2018, we were named ‘Best Place to Work for Employee Satisfaction’ by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.
We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.
Please see attached the full Job Description and the Person Specification for the all the main responsibilities of this role.

Please refer the Job description for details