Children's Therapy Services Administration Co-ordinator

at  Shropshire Community Health NHS Trust

To provide a comprehensive administrative role to support the Children’s Therapy services (Speech and Language Therapy, Occupational Therapy and Physiotherapy) including the monitoring and coordination of waiting lists; clinic maintenance; processing of new referrals; production of outgoing reports and letters; dealing with patient queries / concerns and working closely with internal stakeholders such as the Operations Manager, Children’s Services Manager and the clinical team leads for Therapy services.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

• To provide a comprehensive, effective, streamlined and high-quality clerical/ administrative support service to the Children’s Therapy Service, its patients and service users.
• Monitoring and validating waiting lists and other reports related to caseloads and referrals.
• Providing analysis of areas of concern.
• To support the development and redesign of administrative processes.
• Monitoring and management of the admin teams demand and capacity.
• Engage in the introduction of new technology and new working practices and train staff (admin and clinical), to ensure the smooth running of the team/services.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Please see the Job Description and Person Specification attached for further information on the role

Please refer the Job description for details