KEY SKILLS

C, C++, Firmware, Kernel, Debugging

QUALIFICATIONS

• Bachelor’s Degree
  Expected annual pay for this role ranges from $66,000 to $112,000. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
  We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
  “Wipro is committed to creating an accessible, supportive, and reasonable accommodations to all our applicates with disabilities throughout the recruitment and selection process. Should an applicant require accommodation or a special request due to a disability, Wipro encourages individuals to make their needs known in advance. Requests for accommodation will be considered on an individual basis and in accordance with the requirements of the applicable provincial laws. Wipro is dedicated to ensuring equal opportunities and a barrier-free recruitment process and employment for all qualified candidates”.
  

  LI-PP

ROLE DESCRIPTION

As a software Engineer in the Incident management team you will work closely with the ChromeOS release management team to work on bugs impacting ChromeOS release milestones. You will be responsible for understanding, troubleshooting and resolving cross functional bugs by driving the bug resolution and co-working with cross functional teams together. You will also be responsible to work with the ChromeOS team and release team to improve processes, tools and reporting to help the ChromeOS ecosystem to scale.
Responsibilities
Cross functional expert: Be an integration expert who can understand, troubleshoot and resolve firmware, hardware, linux kernel, graphics, etc, issues by co-working with internal functional teams together..
Issues handling and management: Be a part of a team that manages incoming bugs from Users, partners, testing team and help triage issues to drive resolution across internal functional teams.
Improve process, infra, tests and tools based on experience of managing issues to ease the life of issue management.
Ensure the issue contains relevant information for teams to debug and resolve the issue (log files, repro scenario..), track the resolutions of blocking bugs and analyze bug trends to send reports
Build tools to generate reliable logs, build systems to analyze logs and help ChromeOS ecosystem quality by helping the team to address incoming bugs.
Document the troubleshooting tips / guides for various domains.