CIB Electronic Communication Surveillance Specialist

at  Wells Fargo

POSTING LOCATIONS:

Charlotte, NC: 550 S. Tryon
New York, NY: 30 Hudson Yards
Iselin, NJ: 99 Wood Ave S.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Experience in designing and implementing electronic communication risk analytics through syntactic lexicons and/or natural language or large language models
• Experience in business support, product management, and/or oversight controls related to technology surveillance organizations
• Risk and compliance experience within Financial Services preferably Corporate and Investment Banking (CIB) or Commercial Banking (CB)
• Experience working within CIB and knowledge of lines of business, products, operations, and regulatory environment
• Familiarity with ecommunication surveillance tools and applications
• Experience building partnerships within a matrixed environment and consulting effectively with leadership
• Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
• Ability to identify risk factors and ensure design and implementation of appropriate controls
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Strong problem solving and decision making skills
• Strong organization, multi-tasking and prioritization skills
• Intermediate to advanced MS Office skills in Excel, PowerPoint, Word and Outloo

Wells Fargo is seeking a Lead Business Accountability Specialist - Electronic Communication Surveillance Specialist to assist with developing, calibrating, and implementing risk analytics, testing performance of risk analytics, and oversighting other projects and technology support initiatives within Corporate and Investment Banking (CIB). This is an exciting opportunity to work with designing, incubating, and building surveillance and analytics utilizing cutting edge artificial intelligence models and risk profiling. This is a hybrid role with some in office expectation. Learn more about our career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• Lead projects, teams, or serve as a peer mentor

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in designing and implementing electronic communication risk analytics through syntactic lexicons and/or natural language or large language models
• Experience in business support, product management, and/or oversight controls related to technology surveillance organizations
• Risk and compliance experience within Financial Services preferably Corporate and Investment Banking (CIB) or Commercial Banking (CB)
• Experience working within CIB and knowledge of lines of business, products, operations, and regulatory environment
• Familiarity with ecommunication surveillance tools and applications
• Experience building partnerships within a matrixed environment and consulting effectively with leadership
• Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
• Ability to identify risk factors and ensure design and implementation of appropriate controls
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Strong problem solving and decision making skills
• Strong organization, multi-tasking and prioritization skills
• Intermediate to advanced MS Office skills in Excel, PowerPoint, Word and Outlook