CIS Senior Developer

at  NW Natural

Non-Union Position; Up to 2 positions
Applications Support Group 3; Portland, Oregon (US-OR)
Hybrid schedule available for Oregon & Washington residents.
Regular FT
Posting # 4855

ABOUT US:

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.
In addition to environmental stewardship, We’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

This opportunity will be responsible for development, technical configuration and application administration of NWN Customer Information System (CIS) system and associated 3rd party tools. This position will work closely with the IT management team, business analysts, and IT&S development teams to ensure that the CIS solution effectively supports the business needs.
IT&S Cultural Pillars
Our Core Values are in everything we do, we expect everyone to embody the Information Technology & Services department’s four cultural pillars…
Accountability & Integrity
We hold ourselves to a high standard and follow through on our commitments. Our transparency, and ability to deliver on our promises make us a trusted and respected business partner.
Customer Focus
We understand our customers’ needs and advocate for them. Our relationship with our customers ensures the technical needs of the business are met.
Growth & Learning
We embrace new technology and skills to better meet the company’s needs. Our passion for new technology keeps us ahead of future opportunities for the business.
Respect
We relate with inclusion, kindness, curiosity, and humility. Respect for differences leads to innovation and collaboration. Day to Day:
Develop, test, build, deploy, troubleshoot and maintain the overall CIS solution
Demonstrate strong requirements gathering skills by working with the business analysts to perform gap-analyses and document functional and technical specifications for enhancements as well as integrations with other business applications.
Drive the effective transition of requirements to successful solution delivery by ensuring a clear and complete understanding of the requirements and providing accurate work estimates that improve sequencing and prioritization of work.
Test modifications for validity of results, accuracy, reliability and conformance to established standards through conducting unit testing participating in system and user acceptance testing.
Collaborate with other developers to expand the functional and technical knowledge and expertise within the team.
Participate in code reviews, maintaining consistent application standards
Participate in the complete software development lifecycle using iterative methodologies
Monitor key metrics and system health, quickly identifying and resolving problems
Support Company’s commitment to a culture of safe work practices. Come on your first day with:
Required
Bachelor’s degree in computer science, system analysis or a related study, or equivalent experience
Minimum of 5 years of design, development, and implementation experience in information technology and systems
Working technical knowledge of applications and network design, application development, application programming interfaces (APIs), middleware, servers and storage
Minimum of 5 years of Report Program Generator (RPG) development, including: RPGIV, RPG ILE, RPG Free, and SQL ILE
Minimum of 5 years of CL and CLLE languages
Minimum of 5 years of technical working experience with DB2 and SQL databases.
Minimum of 5 years of technical working experience with iSeries security, administration
Desired
Experience and/or working knowledge of the natural gas or other utility industries
Experience and/or working knowledge of financial systems, especially on revenue, billing, and accounts receivables
Technical working experience with iSeries web service and/or stored procedure development
Technical working experience with iSeries security, administration
Extensive Experience with XML
Experience with SQL and advanced SQL functions
Working knowledge of Web Services, SFTP, IFS and iSeries Navigator
Experience working with change management software such as Remain or Turnover
Experience in data migration, integration and/or transformation methodologies
Skills
Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation
Excellent analytical and technical skills
Excellent written and verbal communication skills
Excellent planning and organizational skills
Knowledge of most aspects of enterprise applications
Knowledge of information principles and processes
Knowledge of financial models and budgeting
Understanding of network and security architecture
Understanding and knowledge of software development life cycle methodologies (such as waterfall, spiral, agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps)
Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL Foundations Certification is Required)
Understanding and knowledge of IT standards and controls
Competencies
Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes.
Strong problem-solving and analytical skills; capable of understanding system configurations and the inter relationships of an application architecture.
Skilled at defining issues, analyzing and evaluating information, presenting recommendations and identifying alternative solutions.
Strong written communication skills including the ability to effectively create and document technical plans.
Excellent verbal communication skills including the ability to work effectively with employees at all levels and across departments.
Highly self-motivated and directed combined with extensive experience working in a collaborative, team-oriented environment.
Demonstrated skill at managing time effectively to meet deadlines and balance priorities.
May require evening and weekend work hours to accommodate resolution of system outages and scheduled maintenance or production changes.