City Manager - DC

at  Base

The Role: As the City Manager, you will be pivotal in managing the day-to-day operations of Base’s events, with a primary focus on our most high-volume events (Dinners). You’ll work closely with the City Lead, ensuring that each event is executed flawlessly, from organizing guest lists to handling dietary restrictions. You’ll attend most events, stepping in to solve any last-minute challenges, and work closely with local Member Success teams to ensure Member issues are handled swiftly.

YOUR RESPONSIBILITIES INCLUDE…

• Event Execution: Lead the smooth execution of all Base Dinners, Lunches, and other events, ensuring excellence in every detail.
• Guest List Management: Organize guest lists, dietary restrictions, and all other meal details to ensure personalized and seamless experiences for members.
• Venue Partnership Execution: Take handoffs from the City Lead to coordinate venue partnerships and ensure smooth execution at events.
• On-Site Presence: Attend most events, being on-site to oversee logistics, troubleshoot issues, and ensure a premium experience for Members.
• Member Support: Collaborate with local Member Success to respond quickly to Member issues, ensuring an elevated level of service.
• Member Communication: Get on the phone with members when necessary, resolving issues and answering questions with professionalism and care.

IN THIS ROLE, YOU SHOULD EXPECT TO BE OFFERED:

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

• Bonus eligibility based on Member feedback and retention
• Meaningful equity
• Medical & Dental insurance
• Other perks focused on growth and development