Civil Enforcement Officer (Parking)

at  Coventry City Council

About the team we are recruiting to
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
Coventry is a city that is changing fast – and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead.
We’ve been awarded UK City of Culture 2021; home to award-winning universities, top level sport and concerts and famous brands such as Jaguar and Severn Trent. We are a part of the ‘Midlands-Engine’, the home of the UK motor industry and a proud multicultural city.
Major developments are taking shape around the city, including a new-look shopping centre, a water park, new business quarter, restaurants and a modernised rail station. More and more firms and families are relocating to our city as they see what we have to offer.
Coventry is a great place to live and work and it’s getting even better - and having the right infrastructure is vital.
That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.
Headed by Chief Executive, Martin Reeves, the Council is committed to improving the quality of life for residents and making Coventry a top 10 city. We’re bringing in new, streamlined ways of working and making more use of technology to deliver services to the people who live and work in our city.
We have secured grant funding from the West Midlands Combined Authority and the Coventry and Warwickshire Local Enterprise Partnership to invest in the city centre to ensure we create a legacy for local people after the city has welcomed the world for its year as City of Culture in 2021.
Building on the work already competed, we will retain the best of the old alongside the best of the new.
Numerous changes have already taken place to transform Coventry’s public spaces, with £57m invested in the city since 2011, and an estimated £10m+ by 2021. This has resulted in significant private sector investment in public realm schemes and commercial developments.

Works already taken place include:

• Broadgate
• Cathedral Lanes turned into restaurant area (Wagamama, Las Iguanas, Cosy Club, The Botanist, Bistrot Pierre and MOD Pizza have occupied the space, with more to come).
• One Friargate building and the bridge deck demolition
• The Wave’s construction - £36m water park, award-winning leisure offer
• Nationwide building demolition - opening the space into Broadgate and Hertford Street.

We have 887km of carriageways made up of 89km of A roads, 69km of B roads, 64km of C roads and 655km of Unclassified roads.

• 2161km of footways, footpaths and cycleways.
• 300 structures, including subways, retaining walls, culverts, gantries and rights of way structures.
• 33,000 street lighting columns, 4,000 lit traffic signs and beacons and 1,500 lit traffic bollards.
• 44,000 drainage gullies.
• 127 signal controlled junctions, 98 pedestrian crossings, and 115 school patrol flashing lights.

We know how hard our people work in our Highways, Traffic and Transportation Teams, and what it means to have a great manager who makes the time to say ‘thank you’. So, with us, your work will always be appreciated and recognised.
We also know that to recruit passionate, dedicated staff in Highways, Traffic and Transportation where there’s simply more demand than available resource, we show our appreciation in other, more tangible ways, too - to make Coventry City Council an attractive place to work in terms of the benefits.
What is the job role?
The role is traditionally known as a Traffic Warden. It involves monitoring vehicles to ensure they are parked correctly and in compliance with parking restrictions (e.g. double yellow lines). Where it is necessary, you will use a mobile device to issue penalty notices (parking tickets) to vehicles that are parked incorrectly and in contravention of the restriction. You will also be responsible for carrying out parking patrols throughout Coventry and for ensuring parking equipment and machinery in car parks and on-street is operational.
Importantly, you must be physically fit and capable of working outside in all weathers and for walking up to 12 miles a day in uniform whilst carrying work equipment.
You will be a member of a large team of Civil Enforcement Officers and work a rotating shift pattern that covers 7 days a week, for which you will be paid an allowance in addition to your basic salary.
Who are we looking for?
We are looking to appoint several highly motivated, dynamic and enthusiastic individuals to join our hard-working team of Civil Enforcement Officers (Traffic Wardens) in Parking Services.
You must be confident and have the ability to deal professionally with a range of customers in challenging situations. You should possess a good understanding of the parking enforcement regulations. In addition, you must be observant and able to record details accurately and efficiently, have excellent communication and customer service skills; possess a full, clean driving licence; and have an aptitude to use computer technology for which you will receive full training.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled ‘Coventry City Council Application Process’. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date: week commencing 30 September 2024
About Coventry

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health conditio