Civil Enforcement Officer (Twilight)

at  Medway Council

CIVIL ENFORCEMENT OFFICER (TWILIGHT)

Employer: Regeneration, Culture and Environment (FLS)
Salary: Range 2 (£22,597- £24,000) per annum / pro rata
Location: The Whitehouse, Chatham Waterfront Bus Station, Globe Lane, Chatham
Contract: Permanent
Working Pattern: Evenings/Part Time/Weekends
Hours: 20 hours per week. Monday to Sunday 9PM-1AM.
DBS Check: Yes
Closing Date: 13/11/2024 at 23:59
Reference: REC3379LVR
Working as a member of the parking services team, the post holder will be a front line operative for the council assisting members of the public with information, offering advice and guidance on parking restrictions. Ensuring correct use of both off-street and on-street parking spaces, in accordance with the relevant Parking Orders and Traffic Management Act 2004. Civil Enforcement Officers (CEO) will also be required to issue Penalty Charge Notices to vehicles parking in contravention of the parking regulations, which may incur some negative verbal interaction. Written reports will need to be completed by the post holder recording details of any incidents.
On a daily basis CEO’s will walk their allocated route, which could be up to 10/12 miles, assessing road signage and road lining for compliance purposes; informing their supervisor of any issues or concerns.
CEO’s must ensure all incidents are brought to the attention of the Supervisor immediately – providing written statements and reports. They may also need to attend court or adjudication panels when required, as well as to submit evidence when called upon.
Medway Council’s equipment procedures must be adhered to – ensuring that all equipment is given due care and protection, daily start of shift checks should be carried out for faults and damaged equipment to be immediately reported to the Supervisor.
CEO’s will be required to assist with the clearing of snow from Medway car park surfaces as directed, if the weather inhibits the issuing of Penalty Charge Notices.
The post holder will work on a shift pattern basis to ensure that the parking service is operational 7 days per week, from 07:00am - 01:00am hours. Working hours will be permanent twilight shifts- 20 hours per week, between 9pm to 1am, covering Monday to Sunday (including bank holidays)
A uniform is required to be worn for this role at all times. This should be worn and used in a professional manner. Staff are responsible for their own uniforms and this remains the property of Medway Council.
The post holder must have a Full UK Driving Licence for both manual and automatic vehicle and must be willing to drive.
Other duties may be required to be undertaken within the scope of this post as and when required.

Please refer the Job description for details