Claims Administration Assistant - Real Estate

at  McLarens Global

Founded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. McLarens, expert adjusters have an average of over 25 years’ experience, operating across a range of industries with specialties including: Agriculture, Aviation, Casualty, Crisis Management, Construction & Engineering, Entertainment & Contingency, Environmental consulting, Forensic Engineering, Forensic Fire Investigation, Global TPA Services, Investigation, Marine, Natural Resources, and Property services. For more information, please visit: www.mclarens.com

ABOUT YOU - KNOWLEDGE AND EXPERIENCE

• Demonstratable administration skills, with previous experience in administrative and/or support roles
• Highly organised, with the ability to multi-task and self-manage a varied workload with changing priorities
• A strong team player, with excellent interpersonal and communication skills
• Ability to always deal professionally with clients, policyholders and third parties
• Strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint
• Specific sector administration experience would be advantageous
• APA or CIP qualifications would be beneficial but not essential
• Thrive in a high-pressured working environment
• Be driven to meet and exceed targets
• Flexible with regards to travel which may be required as and when.
  The role comes with a competitive salary and excellent employee benefits. Coaching and mentoring provided with further education/examination support provided

YOUR RESPONSIBILITIES WILL INCLUDE:

• Provide technical claims handling support
• Register new claims and acknowledge/notify associated parties
• Deal with internal and external queries in a professional manner and accurately record conversations/messages
• Ensure compliance with financial procedures, such as the invoicing process
• Ensure data is accurately input in order to achieve high standards of data quality and management information
• Recording daily timesheets
• Run, check, analyse and distribute various management information reports
• Participate and contribute to projects as required
• Other ad hoc duties as required