Claims Consultant (95443)

at  Auto General Insurance

To establish contact with third parties through a strategy process to confirm claim details , identify liability, triaging of claims ,and managing recovery of uninsured claims whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers.

• To provide a personalised, seamless customer experience for at fault TP’s by educating, negotiating and providing appropriate solutions for their circumstances.
• To ensure the best possible recovery outcome occurs by proactively contacting our TP’s customers to obtain critical information
• To ensure that all recovery opportunities are managed to the fullest extent by maximizing the contact rates with TP’s
• No insurance experience required
• Sharp eye for detail
• Well grounded negotiation and communication skills
• Able to deal effectively and confidently with conflict
• Effective time management capabilities
• Confidence in decision making
• Self motivated and able to work unsupervised

Please refer the Job description for details