Claims Consultant - Accident & Health

at  Gallagher

Introduction:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:

IF YOU LIVE OUR VALUES AND DEMONSTRATE THE PEOPLE CAPABILITIES, WE CAN NOT ONLY OFFER YOU GREAT CAREER OPPORTUNITIES, BUT ON A DAY TO DAY YOU’LL EXPERIENCE THE FOLLOWING:

• Flexible work arrangements – including a gradual build to WFH
• Paid Parental Leave
• Opportunities for ongoing education and development
• Service recognition awards
• Employee assistance program for yourself and immediate family members
• Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people

THE ROLE

We’re currently searching for an experienced Claims Consultant to join our Accident and Health team. This opportunity would suit an experienced claims handler who has worked within the insurance industry. We invest in our people through succession planning and have a number of mentoring and training programs available.
This position will be offered on a permanent full-time basis and we offer a flexible hybrid approach of working in our Brisbane CBD office and Working From Home (WFH).
How you’ll make an impact:

YOUR RESPONSIBILITIES WILL INCLUDE:

• Providing a high-level customer service to all internal and external partners
• Managing a portfolio of Accident and Health insurance claims applying policy wording and guidelines to a customer’s claimed circumstances
• Processing claims from end to end to ensure resolution
• Engaging external rehabilitation assistance to assist individuals return to work
• Customer interactions by email and over the phone
  About you:

AGENCY APPLICANTS WILL NOT BE CONSIDERED FOR THIS ROLE.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
Compensation and benefits: