Claims Consultant - Superannuation

at  Class Super

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
HUB24 is growing, and to support this growth we’re looking to hire a new Superannuation Claims Consultant to join our team and provide the care and understanding our clients.
Join our dedicated team and help individuals navigate the complex world of superannuation claims, providing them with the support and guidance they need during challenging times.

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• Processing Superannuation claims, involving permanent incapacity, family law, death, financial hardship, IDPS and investment claims.

• Review claim forms and supporting documents for completeness and accuracy.
• Work closely with trustees for the determinations
• Collaborate with lawyers, advisers and clients in order to provide the best outcomes.
• Liaise with claimants, beneficiaries, and external parties to collect necessary information and resolve queries.
• Follow up on outstanding documentation and information to ensure timely processing of claims.
• Conduct preliminary investigations and research on claim cases to assist in the claims assessment process.
• Ensure accurate claim assessment in line with policy terms and conditions.
• Gathering and interpreting relevant information to form an appropriate claims strategy.