Claims Desktop Motor Engineer

at  The Granite Group

As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges.
You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guideline and procedures.
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Role: Claims Desktop Motor Engineer
Location: Remote (initial training will be on site in Sevenoaks)
Working hours: 37.5 hours per week, Monday to Friday from 9:00am to 5:30pm
Salary: Competitive, plus a performance related bonus of up to £2000 per annum

• To obtain high quality value for money repairs that do not adversely affect the safety of the vehicle
• Prompt and accurate production of reports and estimates and authorisation of repairs, together with valuation of vehicles
• Accurate categorisation and timely disposal of salvage in accordance with the ABI guidelines
• To develop and maintain effective relationships with claims handlers, repairers and intermediaries to ensure the best outcome for the business and customer
• Monitor repair work and activities of repairers so to ensure that the average repair cost falls within the motor engineers’ territory minimum number of substandard repair referrals
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