Claims Handler Apprentice

at  The Granite Group

Are you looking for a career in the financial services sector? Do you want to be a part of one of the fastest-growing specialist insurance providers in the UK? Would you like to develop your professional competencies whilst earning a wage? If you do, then you need to apply to join Acorn Insurance’s Apprenticeship Programme and kick start your career.
We are looking for a Claims Handler Apprentice to join our energetic First Response Unit who has a positive and proactive approach and is excited by a challenge.
The salary starts at £17,270 per annum, with the ability to increase to £24,255 OTE after the apprenticeship with the potential to earn a bonus up to £4,200 once established in your role.
Job Title: Claims Handler Apprentice
Location: Liverpool City Centre
Working Hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm
As a First Response Handler, you will be the first point of contact for our customers. You will record the information needed to assess a client’s claim, including information relating to replacement vehicles or other specialist requirements. You will assess the claim and liaise with colleagues and representatives from external organisations in order to process it. You will monitor the claims process to ensure that a decision is made within the agreed timescales and manage client interactions to ensure they receive a professional service and address any concerns or complaints they may have.

• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Generous Company Pension Scheme
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
• A wide network of mental health first aiders.
• Our very own reward and discount platform “Your tomorrow”
• Fresh fruit Deliveries twice a week
• £250 Refer a friend bonus
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Regular Employment Engagement including ongoing competitions with fantastic prizes
• Charity fundraising events
• Please note, as this is a full time apprenticeship, you must not be in education to be eligible for this role