Claims Handler

at  RSA

Introduction
At RSA we believe that insurance is about people, not things. Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in bad times. This is the foundation on which we operate. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.
We are currently recruiting for a Commercial Property Claims Handler to join our established and experienced Commercial Claims team here at RSA on a hybrid basis.
Your Role
As a Commercial Property Claims Handler, you will be responsible for appropriately and promptly investigating and advancing claims to closure, to achieve business goals and meet the defined customer service proposition.
You will ensure that customers and brokers are supported throughout the claims journey by utilising agreed-upon claims processes.
You will enjoy utilising your technical knowledge to resolve queries, settle claims and impart knowledge to others.
About You
Ideally you will have previous experience working as a Commercial Property or General Insurance Claims Handler. However, this is experience is not essential as full support and training will be available for the right candidate.
In addition, you will have excellent customer service skills, you will be able to work as part of a team as well as being able to meet deadlines while understanding process improvements.
What We Offer You
At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.
We’ll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
About Us
We celebrate individuality and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
We understand that home life is a priority and are happy to consider reduced hours or job shares.
If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how RSA could be the next step in your career journey.
Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.
Job Reference: UK00212

Please refer the Job description for details