Claims Handler

at  TL Dallas Co Ltd

TL Dallas Group is looking for an experienced claims handler to join the Bradford team. As a business who prides itself on handling all claims ‘in house’, and to support our ongoing growth, we are looking for someone who shares our values of: Trust, Integrity, Commitment & Collaboration, and is committed to excellent customer outcomes.

EXPERIENCE / SKILLS - ESSENTIAL

Experience in handling a broad range of claims (5+ years preferable)
Excellent communication skills
Negotiating and influencing skills
IT skills particularly Excel
Be organised and have good time management
Be able to work to deadlines

EXPERIENCE / SKILLS - DESIRABLE

Experience working at a Broker
Experience with scheme claims including binder procedures and bordereaux management
Acturis
PI, D&O, Cyber claims handling
Job Type: Full-time
Pay: £20,500.00-£28,500.00 per year

Additional pay:

• Yearly bonus

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Experience:

• Insurance Claims Handlers: 5 years (preferred)

Work Location: In person
Reference ID: Claims 0

Responsible for handling Property, Fleet, Personal lines, and Liability claims
Provide clients with professional advice and ensure that high levels of customer service are provided at all times
Handle claims from first notification of loss through to settlement
Manage claims independently, manage expectations and negotiate to achieve best possible outcomes
Recording and updating of claims data
Maintaining a robust diary system
Liaising with clients on commercial and personal lines basis
Liaising with Insurers, Loss Adjusters, engineers, Solicitors, third party representatives
Authorising claim payments under delegated authority on behalf of different Insurers
Liaising internally to provide feedback/MI on claims issues
Undertaking applicable professional, technical and career development training
Complying with external and internal regulatory and statutory policies, procedures and regulations.