Claims Legal Specialist - Conditional Demands

at  Sentry

Acts as a subject matter expert on requirements to properly resolve matters when Sentry is faced with a conditional demand from counsel for a claimant. Provides technical advice, instruction, and guidance to claims associates on conditional demands in various states on a daily basis. Effectively participates in the development of technical content and implementation of training programs to ensure understanding of claims standards, policies, procedures, and processes around conditional demands. Recommends changes in claims handling practices based on legislative action or court decisions as well as trends in the insurance industry and legal landscape.

Our Claims Legal Specialist will act as an expert on requirements to properly resolve matters when Sentry is faced with a conditional demand from counsel for a claimant. This position provides technical advice and guidance to claims associates on conditional demands in various states, and recommends changes in claims handling practices based on legislative action or court decisions and trends in the insurance industry. In addition, they will…

• As a subject matter expert, provides technical advice, direction, and guidance to other claims associates as need arises including instruction and authority on all complex conditional settlement demands received by enterprise.
• Works with front line claims file handlers as a trusted advisor on a day-to-day basis with regards to conditional demands received.
• Develop and guide claim managers and claim representatives on how to properly handle demands that subject Sentry and its insureds to extra contractual liability, and excess verdict risks.
• Designs and implements programs and practices relating to conditional demands for use countrywide. Collaborates with claims management and legal with regards to best practices for handling conditional demands in variety of states.
• Coordinates with various claims units to provide consistent, quality claims handling of complex conditional demands

Our Claims Legal Specialist will act as an expert on requirements to properly resolve matters when Sentry is faced with a conditional demand from counsel for a claimant. This position provides technical advice and guidance to claims associates on conditional demands in various states, and recommends changes in claims handling practices based on legislative action or court decisions and trends in the insurance industry. In addition, they will…

• As a subject matter expert, provides technical advice, direction, and guidance to other claims associates as need arises including instruction and authority on all complex conditional settlement demands received by enterprise.
• Works with front line claims file handlers as a trusted advisor on a day-to-day basis with regards to conditional demands received.
• Develop and guide claim managers and claim representatives on how to properly handle demands that subject Sentry and its insureds to extra contractual liability, and excess verdict risks.
• Designs and implements programs and practices relating to conditional demands for use countrywide. Collaborates with claims management and legal with regards to best practices for handling conditional demands in variety of states.
• Coordinates with various claims units to provide consistent, quality claims handling of complex conditional demands.