Claims Manager

at  Beazley Management Limited

General:
Job Title: Claims Manager
Division: Group Claims
Reports To: Claims Product Specialist and/or Claims Focus Group Leader, as per Beazley’s organisation chart
Key Relationships: Claims staff, underwriters, insureds, brokers and service providers

JOB SUMMARY:

To help achieve the Beazley vision of being the highest performing specialist insurer with a focus on mid to high value claims which may have coverage issues. To contribute to the overall performance, development, and management of the Beazley claims function. From a technical perspective this will be achieved through the proactive management of claims, primarily at the individual level but also at a portfolio level where required.
A key requirement of the role is to assist to optimise spend and achieve high levels of satisfaction for the client and broker through high quality claims management, resolution, and excellent client service. To support claims management to facilitate and foster a collaborative approach across the claims function to learn, share ideas and diverse perspectives, and work in a manner that best meets the challenges of our clients.

EDUCATION AND QUALIFICATIONS

Graduate Calibre

SKILLS AND ABILITIES

• Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
• Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus
• Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening

KNOWLEDGE AND EXPERIENCE

• Legal training or past claims experience establishing liability and/or settlement resolutions.
• Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US/RoW legal and regulatory environment, Alternative resolution approaches