Claims Manager

at  PINKERTON

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As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.
This is just one of the several exciting career opportunities that are currently available.

JOB SUMMARY:

We are seeking an experienced Claims Manager to oversee our Compulsory Third Party (CTP) and Workcover claims operations in New South Wales. The successful candidate will be responsible for managing the investigation process.

EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

Extensive experience in managing CTP and/or Workcover claims, with a deep understanding of the legislative environment in New South Wales. Proven leadership skills with experience managing and developing a team.

ESSENTIAL FUNCTIONS:

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Oversee the management of CTP and Workcover claims in accordance with legislative and regulatory requirements in New South Wales.
• Liaise with investigators and other stakeholders to gather information and provide investigations in a timely manner.
• Develop and implement best practice.
• Maintain up-to-date knowledge of changes in legislation and industry practices affecting CTP and Workcover claims.
• Manage relationships with insurers, brokers, and other partners to facilitate effective investigations.
• Analyze claims data to identify trends, areas of risk, and opportunities for improvement.
• Prepare and present reports on claims performance to senior management.
• Address and resolve complex or escalated claims issues.
• All other duties, as assigned.

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Must be able to work any shift including evenings, weekends, and holidays to ensure the successful completion of work assignments.
• Travel, as required