Claims Specialist UW

at  Allianz Australia

CLAIMS SPECIALIST UW - PERSONAL INJURY I PERTH, WA

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.

You will be responsible for

• Assess and manage injury needs of claimants of various claim profiles case manage through soundly based decision making whilst assessing for reasonable and necessary treatment and rehabilitation requirements to maximise return to work and return to health outcomes for claimants.
• Maintain high customer service standards and effective relationships with key stakeholders, demonstrating extensive knowledge of business, industry and the full range of our customers acting as an escalation point for your colleagues when required.
• Maintain current knowledge of relevant insurance guidelines, legislation and regulations court decisions impacting claims functions and policy changes.

• Assess and manage injury needs of claimants of various claim profiles case manage through soundly based decision making whilst assessing for reasonable and necessary treatment and rehabilitation requirements to maximise return to work and return to health outcomes for claimants.
• Maintain high customer service standards and effective relationships with key stakeholders, demonstrating extensive knowledge of business, industry and the full range of our customers acting as an escalation point for your colleagues when required.
• Maintain current knowledge of relevant insurance guidelines, legislation and regulations court decisions impacting claims functions and policy changes