Cleaning Services Supervisor

at  Metro Toronto Convention Centre

JOB DESCRIPTION

We are currently recruiting for a Cleaning Services Supervisor in our Cleaning Services Department. Reporting to the Cleaning Services Manager, the successful candidate will ensure that the building is maintained to highest standard of cleaning that the MTCC has been recognized for throughout its history. If you have a passion for customer service and enjoy working in a high energy and creative work environment then this position is for you. The successful candidate will have strong work ethic and demonstrated ability to foster an engaging team environment.
Cleaning Services Supervisor plays an integral part to the success of the cleaning services team. Encouraging, coaching and teaching staff to complete the assigned tasks up to the MTCC’s high standard is of the upmost importance to this role’s success.
Ensure that the building is maintained to highest standard of cleaning
Ensure that the building is completely clean after each shift including booth and equipment cleaning, bulk trash and tape removal
Administer and ensure that company policies and procedures are adhered to, including all health and safety and WHMIS legislation
Administrative duties which including scheduling, timesheets and accident reports
Supervise to guide and instruct for the purpose of performance and use of equipment and supplies.
Inspect buildings daily to ensure cleaning is maintained to high standard
Assisting with department weekly schedule to ensure alignment with the Collective Bargaining Agreement and operational demands
Training and overlooking job responsibilities of new and existing staff
Train staff on Health & Safety procedures
Check Sign In/Out sheets for equipment and ensure accuracy
Track and complete staff shift sign in sheets and ensure accuracy
Inspect and record bulk trash amounts for each event for the purpose of billing
Track supply inventory levels and request additional supplies when needed
Distribute reminders on show floor to increase sales and promote booth cleaning to clients
Provide and complete client order forms on the show floor
In absence of Manager, represent the department
Please note that this position includes rotated shifts, nights, weekends and holidays. On occasion you would be required to fill in for the Cleaning Services Manager.

JOB SKILLS AND REQUIREMENTS

Strong working knowledge of power sweepers and scrubbers, plus high-speed floor machines
3-5 years of supervisory experience in a cleaning industry
Previous housekeeping experience preferably within a large facility is required
Work shifts on a rotational basis
Solid computer skills are required
Knowledge of Microsoft Word and Excel
Fluency in English is essential
Excellent customer service skills
Good communication skills
Interested applicants are asked to submit their application online no later than:
January 29 , 2025
Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation

Please refer the Job description for details