Clerical Assist III-SMH Imaging-Sharp Memorial Hospital-Part Time-Night Shift

at  Sharp Healthcare

WEEKEND REQUIREMENTS:

As Needed

Knowledge, Skills, and Abilities

• Effective interpersonal skills, both verbal and written.
• Ability to courteously accommodate angry or frustrated customers.
• Ability to use computer keyboard-manual dexterity.
• Visual acuity.
• Ability to meet deadlines.
• Ability to calmly handle 50-100 telephone or personal contacts daily. Ability to calmly handle 80-1000 telephone calls

• CommunicationCommunicate scheduled times, prep and related information to the technologist for quality patient care.Ability to answer phone calls, prioritizing during peak periods of volume.Ability to answer questions over the phone to physicians offices.Provide patients with eye to eye contact and recognition as they approach the reception desk.Ability to document accurate phone messages and notification to appropriate personnel.
• Completes daily batchesCombines patient’s previous exams with current study with consideration to timely flow through the department.Completes established tracking steps with accurate data.Communicates information and delays to patients to minimize anxiety and waiting time.
• Demonstrates application competencyMaintains log-in and out procedure for foreign films.Maintains log-in and out procedures for loaning films.Prepares and pulls films for conference and subpoenas.Maintains Temporary and Archive patient files with minimal unread and/or missing films.Able to communicate preliminary and final reports as requested by referring physicians.
• IDXRad and IDX utilizationAble to perform registration function collecting accurate and complete information.Able to identify and document patients insurance information.Able to schedule all Imaging Procedure in IDX/Rad.Able to communicate appropriate preparation information to patients.Able to handle add-on procedures and emergency situations appropriately.Understanding of IDXRad down-time procedures.
• Meeting participationAttends required mandatory inservices and departmental informal meetings.

Knowledge, Skills, and Abilities

• Effective interpersonal skills, both verbal and written.
• Ability to courteously accommodate angry or frustrated customers.
• Ability to use computer keyboard-manual dexterity.
• Visual acuity.
• Ability to meet deadlines.
• Ability to calmly handle 50-100 telephone or personal contacts daily. Ability to calmly handle 80-1000 telephone calls.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected clas