Clerical Assistant 3 (BDL)

at  Commonwealth of PA

THE POSITION

The Bureau of Driver Licensing is seeking a Clerical Assistant 3 to join the Driver Safety & Improvement unit. Your role involves a diverse range of clerical tasks and support functions essential to the unit’s operations. The unit is responsible for managing information related to customers needing departmental hearings, special point exams, administrative hearings, drivers’ improvement school, and limited licenses. Your efforts will directly impact the efficiency and effectiveness of our services, making your work both meaningful and rewarding. By stepping into this role, you have the opportunity to demonstrate your leadership skills and help shape the future of our services!

DESCRIPTION OF WORK

In this position, you will assess and analyze driver records, legal documents, and related communications. You will take necessary actions to address issues or escalate them when needed. Actions may involve removing points or adjusting driving records based on the information provided, but these changes require managerial approval. You will also be responsible for updating and managing statewide exam schedules and departmental hearings for the Bureau of Driver Licensing, using the department’s Information Management System.
You will collaborate closely with managers, Driver License Examiners, Driver Safety Examiners, and Driver License Centers. Additionally, you will evaluate end-of-course skills test results and process information accordingly. Your understanding of vehicle codes and laws, including the point system and bureau transaction codes, will guide you in making informed decisions to amend driving records. This includes actions like deleting points, restoring, or suspending driving privileges, processing waivers, and rescheduling hearings.
Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 75 hours bi-weekly
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

MINIMUM EXPERIENCE AND TRAINING REQUIREMENTS:

• One year as a Clerical Assistant 2 (commonwealth title); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Please refer the Job description for details